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Sony Loses Nearly 2 Million PlayStation Plus Subscribers Since Service Revamp

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The number of PlayStation Plus subscribers has fallen by almost two million since Sony launched its revamped subscription service in June.

According to the company’s latest financial report, Sony’s multi-tiered PlayStation Plus subscription service has dropped from 47.3 million at the end of June to 45.4 million in the three months leading up to September 30 – a decrease of 4%.

Sony highlighted that the ratio of gamers subscribed to the service is significantly higher on the PS5 than it is for the previous generation PS4 console. In response, Sony leadership plans to accelerate the adoption of PS5 hardware to “recover this user engagement going forward”.

The number of active users on the PlayStation Network also dropped by one million in the latest quarter to 102 million players.

Though its numbers dropped on the digital side, Sony still had a strong showing when it comes to PlayStation 5 hardware. The company announced it has now sold more than 25 million units, and was able to produce roughly 6.5 million new PS5s in the three months leading up to September 30

Sony announced the revamp of its PlayStation Plus service in March as a subscription somewhat akin to Microsoft’s Xbox Game Pass, but didn’t complete the rollout until June when the three new tiers arrived in Europe, Australia, and New Zealand.

Though the Essential tier is essentially the same as the original version of PlayStation Plus – allowing users to play online and granting monthly games at no extra costthe Extra and Premium tiers added brand new content.

Both grant users access to a catalogue of games from the PlayStation 4 and 5 including Assassin’s Creed Odyssey, Dragon Quest 11, and Red Dead Redemption 2, while the Premium tier also comes with a Classic Catalogue that includes games from the original PlayStation through to the PS3.


Anthony Wood is a freelance science writer for .

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